OTHER FREQUENTLY ASKED QUESTIONS
Haven't found the answer you're looking for yet? Check out these other Frequently Asked Questions- to put your mind at ease!
Can I make changes to my website?
- • You have full ability to make changes to any of our platform based services (Shopify, Squarespace, Wix, Wordpress). Our custom websites are built with our software and code, which allows for limited ability for changes. However, we do offer monthly maintenance.
Do you pay my Shopify, Wix , Squarespace or Wordpress fees?
- • No, unless you want to trade our business upkeep fees for them.
What are your business hours?
- • Mon-Fri: 9AM - 7PM EST
- • Saturday & Sunday: CLOSED
Do you have a phone number?
- • In the love of seamless communication and for the benefit of yourself and our team we currently work exclusively through email correspondence. This improves our design time, workflow and creates a pleasant and convenient experience for our clients. *This excludes client 15 minute consultations*
Can you help me write content and source pictures for my site?
- • Absolutely! Our copywriting creatives on our team would love the opportunity to curate on-brand, informative and persuasive copy (written content) for your brand!
- • Our team finds happiness in sourcing high resolution stock images to implement throughout the design of your site to create a uniform brand identity, that not only tells a story- but tells your story.
** Please note that the extent/level of copywriting and image sourcing is contingent on the project package that you have selected. Please review your package to acquaint yourself with the copywriting and image source elements included in your project. if you have further questions, please feel free to contact your project manager, or use the chat box to the right to ask one of our team members!
What kind of businesses do you work with?
- • We work with businesses both nationally and internationally of all forms and sizes. Whether you are a Start Up, Budding or Thriving business our team is dedicated to helping you recognize your needs, fulfill them and continue to experience exponential growth and success in your business.
What are your terms and conditions/policies
- • Please feel free to view our complete policy list and project terms and conditions here.